Find Me Stay · Last updated [DATE]
This policy explains what the Find Me Stay mobile app and website collect, why, and who else sees it. It is written to describe what the software actually does.
The service is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS] ("we", "us"). For questions about this policy or your data, contact support@findmestay.com.
We have no accounts and no server of our own. The details you enter to make a booking are stored on your device and sent to our hotel supplier to complete that booking. We never see or store your card. We run no advertising or analytics trackers.
| Data | Why | Where it goes |
|---|---|---|
| Name, email address, phone number and any request you type when booking | To make and confirm the reservation. The hotel needs a lead guest name; the email receives the confirmation. | Stored on your device. Sent to Nuitée Travel (LiteAPI), our hotel supplier, who forwards it to the property. |
| Your bookings, saved hotels, recent searches, currency and appearance settings | So the app can show your trips and pick up where you left off. | Your device only. These never reach us. |
| Your IP address | To work out which country you are in, so prices are shown in the currency you actually spend. | Sent to the geolocation services listed below each time the app starts. We store only the resulting country and city name, on your device. |
| Search terms — destination, dates, guests | To return hotel availability and prices. | Sent to Nuitée Travel (LiteAPI) to run the search. |
| Payment card details | To take payment for a booking. | Never handled by us. Card entry happens inside a payment form hosted by Nuitée Travel. The app is told only whether the payment was authorised. |
Nuitée Travel Limited (LiteAPI) supplies the hotel inventory, processes the payment, and is the merchant of record for your booking. Search details and guest details are sent to them to make a reservation. Their handling of that data is governed by their own privacy terms.
Geolocation providers. To determine your country the app calls ipwho.is and, if that does not answer, ipapi.co. Because these are network requests, those services receive your IP address. They are sent no name, email, booking or search data. If both are unreachable the app falls back to your device's region setting and nothing is sent.
Image hosting. Hotel photography is loaded from our
supplier's image service (static.cupid.travel), which receives
your IP address as part of serving the image, as any website would.
We do not sell your data, and we do not share it with advertisers.
Everything the app stores stays on your device until you delete it. Use Account → Remove my details to erase your saved profile, and uninstalling the app removes the rest. Booking records held by Nuitée Travel and the hotel are kept under their own retention terms — we cannot delete those for you, but we will pass a request on.
Depending on where you live you may have the right to access, correct, export or erase your personal data, and to object to certain processing. Because we hold no server-side copy, most of this is immediate and in your hands via the app. For anything held by our supplier, write to support@findmestay.com and we will forward the request and tell you the outcome.
The service is not directed at children under 16, and we do not knowingly collect their data.
If this policy changes materially we will update the date above and, where the change affects how your data is used, note it in the app.