Find Me Stay · Last updated [DATE]
These terms govern your use of the Find Me Stay app and website, operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS] ("we", "us"). By making a booking you accept them.
Find Me Stay is an online travel agent. We display live room availability and prices from our hotel supplier and let you book them. We do not own, operate or control any property listed, and we are not a party to your stay — the accommodation contract is between you and the property.
Nuitée Travel Limited, trading as LiteAPI, supplies the hotel inventory and is the merchant of record for every booking made through us. They process your card payment and issue any refund, and their name — not ours — may be what appears on your statement. Your booking is additionally subject to their terms and to the individual property's house rules.
Prices are supplied live and change constantly. The price shown is the price for the dates, occupancy and room shown, in the currency selected, and is not held until you complete the booking.
Where we show a saving, it is the difference between the price you pay and the price the same room is expected to sell for elsewhere, as reported by our supplier for that specific rate. We do not display a comparison price we have not been given, and where there is no measured difference we show none.
Unless a room states otherwise, prices include taxes and fees. Some rates carry taxes payable directly at the property; where that is the case it is stated before you pay.
Because rates are live, the price can change or the room can sell out between your search and your confirmation. If the price has risen or the terms have changed when you confirm, we will show you the new figure and ask you to accept it before anything is charged. You are never charged an amount you have not been shown.
You are responsible for the accuracy of the names, dates, contact details and any special request you enter. Properties may refuse check-in where the lead guest's name does not match their identification. Special requests are passed to the property but are never guaranteed.
Each rate carries its own cancellation terms, shown before you book and again on your confirmation. Those terms govern. See our Cancellations and Refunds page (Account → Legal) page for how they work and how to cancel.
Where cashback is offered, it is provided under our supplier's loyalty programme, credited to the email address used at booking, and subject to that programme's terms. The rate is read live from the supplier, so it is whatever is actually being offered at the time of your booking.
You agree not to use the service to make speculative or fraudulent bookings, to scrape or resell our pricing, or to interfere with the service's operation.
We provide the booking service with reasonable care, but we are not responsible for the acts or omissions of any property, nor for the standard of accommodation supplied. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, our liability in connection with a booking is limited to the commission we received on it. [CONFIRM WITH COUNSEL — this cap may be unenforceable against consumers in some jurisdictions.]
These terms are governed by the law of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction, without affecting any mandatory rights you have as a consumer where you live.