Delete Your Data

Find Me Stay · Last updated [DATE]

This page explains how to delete the data held by the Find Me Stay Android app, published by [LEGAL ENTITY NAME]. It sits alongside our Privacy Policy, which describes what is collected and why.

The important thing to know first: we operate no accounts and no server of our own. There is nothing to sign out of and no profile held by us. Almost everything the app knows about you is stored on your phone, which means you can delete it yourself, immediately, without asking anyone.

How to request deletion

Delete your saved details In the app, open Account → Remove my details → Remove. This erases your saved first name, last name, email address and phone number from the device straight away.
Clear your search history Account → Clear recent searches removes every destination, date and guest count the app remembered.
Uninstall the app to remove everything else Uninstalling deletes all remaining app data from your phone — saved hotels, your local booking list, cached prices, currency and theme preferences, and the stored region estimate. Nothing survives the uninstall.
To delete booking records held by our supplier Email support@findmestay.com from the address used for the booking, with the booking reference and the words "data deletion request" in the subject. We acknowledge within 7 days and pass the request to Nuitée Travel, who hold the reservation. See the limits below.

What is deleted, and what is kept

Data	Where it is held	How it is deleted	Retention
Name, email, phone number	Your device only	Account → Remove my details, or uninstall	None — erased immediately
Recent searches	Your device only	Account → Clear recent searches, or uninstall	None — erased immediately
Saved hotels	Your device only	Uninstall the app	None — erased immediately
Your local list of bookings	Your device only	Uninstall the app	None — erased immediately
Currency, theme, region estimate	Your device only	Uninstall the app	None — erased immediately
Guest details attached to a reservation (name, email, phone)	Nuitée Travel and the hotel	Email us and we pass the request on	Held under their retention terms and the law that applies to them; a completed booking is a financial record and generally cannot be erased on request
Payment card details	Nuitée Travel's payment processor	Never held by us; contact us and we pass the request on	Held under the processor's terms and card-scheme rules

What we cannot delete

We are a booking app, not the merchant of record. Once you complete a reservation, the record of it belongs to Nuitée Travel and to the hotel you booked. We can pass your deletion request to them, and we will, but we cannot delete a reservation record ourselves and neither can they always do so — a completed booking is a financial and tax record that businesses are usually required to keep.

The same applies to your card details, which are entered directly into the payment provider's own page and never pass through our app or reach us in any form.

Your rights

Depending on where you live you may have the right to access, correct, export or erase your personal data, or to object to how it is processed. Because we keep no server-side copy of anything, most of these rights are exercised directly on your device using the steps above. For anything held by Nuitée Travel, write to us and we will forward the request.

Contact

[LEGAL ENTITY NAME], [REGISTERED ADDRESS]
support@findmestay.com